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Public governance

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Public Administrations should ensure a stable regulatory framework that is adapted to the needs of our citizens and companies, which contributes to simplifying relations between the various Public Administrations, so as to improve the competitiveness of our companies and strengthen the trust in the institutions and the quality of the services and decisions.

The governance implies a paradigm shift in the administrative relations, providing the adoption of public policies with the participation of different public and private sectors.

In the realm of the General State Administration, the Directorate-General of Public Governance carries out its role with the aim of guiding and directing the administrative activity from a triple perspective: coordination of the organisation to ensure orderly proceedings so as to avoid duplicates and achieve an adequate use of resources, the evaluation of the administrative management in order to improve the working of services, and the orientation of the organisation and services towards the citizen.

Administrative simplification and reduction of burdens

Inspection of services

Citizen information

Quality in Public Administrations


Open government



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