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Administrative Procedures

General Information


Procedure for formulating and lodging complaints and suggestions before the Taxpayer's Ombudsman

Type of procedure/service
Revision of administrative acts and resources
Complaints and suggestions
SIA code

Lodging of complaints stemming from the application of the tax system by State bodies or of suggestions to improve service quality, increase income or public expenditure savings, simplify administrative formalities or increase the degree of satisfaction of society in its relations with the Tax Agency.

Body responsible for the procedure
State Tax Administration Agency

Information linked to online processing of the procedure/service

URl for online processing
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Identification system(s)
  • Does not require authentication
Level of interactivity
Level 4: Online procedure

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Ministry of Finance and Civil Service