Escudo Gobierno de España. Ir a La Moncloa. Abre nueva ventanaMinisterio de Hacienda y Función PúblicaAgenda 2030. Abre nueva ventanaPlan de Recuperación, Transformación y ResilienciaPORTAL INSTITUCIONAL DEL MINISTERIO DE HACIENDA Y FUNCIÓN PÚBLICA

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Administrative Procedures

General Information

Name

Requests for accessible information and complaints regarding web accessibility

Type of procedure/service
Suggestions, Grievances, Complaints and information to citizens
Subject
Citizen's rights
SIA code
2328521
Description

Request for accessible formats of information that does not meet the accessibility requirements because it is excluded or exempted due to its weight; or make a complaint for non-compliance with accessibility requirements.

Body responsible for the procedure
Technical General Secretariat (E04935203)

General information on the procedure/service

Instigating party
  • Interesado
Recipient interested party
  • Administration
Deadline for resolution

20 Working day(s)

Administrative silence interested party
Negative
Competent bodies
  • Website or app manager
Appeals
  • Appeal to immediate superior
Basic Regulations
Place of submission
  • On-site and/or electronic, depending on the provisions in this regard in Act 39/2015, of 1 October, on the Common Administration Procedure of Public Administrations.
Stages of procedure
  • Start by submitting the application.
  • Resolution by the Website Managing Centre
URl for online processing
Página de tramitación electrónicaOpen in new window
Forms
Requisitos identificación personas físicas
High: Electronic DNI, other recognised certificated in HW format, with the certification of a qualified certification body.
Requisitos identificación personas jurídicas
High: Electronic DNI, other recognised certificated in HW format, with the certification of a qualified certification body.
Identification system(s)
  • Electronic DNI
  • Digital certificate
  • Clave PIN
Integrado en Clave
Yes
Practica notificaciones
  • Postal
  • Electronic notification by means of Electronic Submission
Sujeto a tasas
No
Más información del procedimiento
Level of interactivity
Level 4: Online procedure

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