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Administrative Procedures
General Information
- Name
-
Requests for accessible information and complaints regarding web accessibility
- Type of procedure/service
- Suggestions, Grievances, Complaints and information to citizens
- Subject
- Citizen's rights
- SIA code
- 2328521
- Description
-
Request for accessible formats of information that does not meet the accessibility requirements because it is excluded or exempted due to its weight; or make a complaint for non-compliance with accessibility requirements. This procedure concerns both the Ministry and its agencies.
- Body responsible for the procedure
- Technical General Secretariat (E04935203)
General information on the procedure/service
- Instigating party
-
- Interesado
- Recipient interested party
-
- Citizen
- Business
- Administration
- Deadline for resolution
-
20 Working day(s)
- Administrative silence interested party
- Negative
- Competent bodies
-
- Website or app manager
- End of procedure
- No
- Appeals
-
- Appeal to immediate superior
- Basic Regulations
- Place of submission
-
- On-site and/or electronic, depending on the provisions in this regard in Act 39/2015, of 1 October, on the Common Administration Procedure of Public Administrations.
- Stages of procedure
-
- Start by submitting the application.
- Resolution by the Website Managing Centre
- URl for online processing
-
Página de tramitación electrónica
- Forms
- Requisitos identificación personas físicas
- High: Electronic DNI, other recognised certificated in HW format, with the certification of a qualified certification body.
- Requisitos identificación personas jurídicas
- High: Electronic DNI, other recognised certificated in HW format, with the certification of a qualified certification body.
- Identification system(s)
-
- Electronic DNI
- Digital certificate
- Clave PIN
- Integrado en Clave
- Yes
- Practica notificaciones
-
- Postal
- Electronic notification by means of Electronic Submission
- Digital Services via the Single Authorised Email Address (DEHú)
- Sujeto a tasas
- No
- Más información del procedimiento
- Level of interactivity
- Level 4: Online procedure
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Enlaces a información destacada del Ministerio de Hacienda
