Ministry of Finance PORTAL INSTITUCIONAL DEL MINISTERIO DE HACIENDA

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Administrative Procedures

General Information

Name

Claim against the rejection of a request or complaint regarding web accessibility.

Type of procedure/service
Revision of administrative acts and resources
Subject
Appeals and claims
SIA code
2328523
Description

Claim to know and oppose the reasons for the rejection of a request for accessible information or complaint, urge the adoption of appropriate measures in the event of not agreeing with the decision taken, or state the reasons why it is considered that the response does not meet the required requirements.

Body responsible for the procedure
Technical General Secretariat (E04935203)

General information on the procedure/service

Instigating party
  • Interesado
Recipient interested party
  • Citizen
  • Business
  • Administration
Deadline for resolution

2 Month(s)

Administrative silence interested party
Negative
Competent bodies
  • The Unit Responsible for Accessibility of the Ministry of Finance
  • The immediate superior of the Unit Responsible for Web Accessibility, if the claim is due to an action thereof
End of procedure
No
Appeals
  • The relevant administrative resources, pursuant to the provisions of article 112 of Act 39/2015, of 1 October 2015.
Basic Regulations
Place of submission
  • On-site and/or electronic, depending on the provisions in this regard in Act 39/2015, of 1 October, on the Common Administration Procedure of Public Administrations.
Stages of procedure
  • Unit responsible for accessibility of the Ministry of Finance, or if the response had been made from the Unit responsible for accessibility, to the immediate superior of the latter. Start by submitting the claim to the Unit Responsible for Accessibility of the Ministry of Finance.
  • Resolution by the Unit Responsible for Accessibility
URl for online processing
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Forms
Requisitos identificación personas físicas
High: Electronic DNI, other recognised certificated in HW format, with the certification of a qualified certification body.
Requisitos identificación personas jurídicas
High: Electronic DNI, other recognised certificated in HW format, with the certification of a qualified certification body.
Identification system(s)
  • Electronic DNI
  • Digital certificate
  • Clave PIN
Integrado en Clave
Yes
Practica notificaciones
  • Postal
  • Electronic notification by means of Electronic Submission
  • Electronic notification by means of Enabled E-mail Address
Sujeto a tasas
No
Más información del procedimiento
Level of interactivity
Level 4: Online procedure

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