Ministry of Finance PORTAL INSTITUCIONAL DEL MINISTERIO DE HACIENDA

Buscador de Contenidos

Administrative Procedures

General Information

Name

Complaints, suggestions or claims

Type of procedure/service
Suggestions, Grievances, Complaints and information to citizens
Subject
Citizen's rights
SIA code
3016729
Description

Procedure to effectively deliver citizens' right to petition and for dealing with their requests, complaints, suggestions or claims in relation to matters within AIReF's remit

Body responsible for the procedure
Independent Authority for Fiscal Responsibility (EA0023200)

General information on the procedure/service

Instigating party
  • Interesado
Recipient interested party
  • Citizen
  • Business
Deadline for resolution

20 Working day(s)

Administrative silence interested party
In accordance with applicable regulations
Competent bodies
  • Courts
End of procedure
No
Appeals
  • Contentious-administrative appeal through the procedure for the jurisdictional protection of the fundamental rights of the individual established in Articles 114 and following of Law 29/1988, of 13 July, regulating Contentious-Administrative Jurisdiction (Art. 12 of Organic Law 4/2001)
Basic Regulations
  • Constitución Española (artículo 29)
  • Ley Orgánica 4/2001, de 12 de noviembre, reguladora del Derecho de Petición
Place of submission
  • AIReF website (https://airef.sede.gob.es)
  • AIReF Official register
Stages of procedure
  • Written request, complaint, suggestion or claim
  • Possible correction of the letter
  • Possible inadmissibility for processing // Possible referral to the competent body
  • Instruction
  • Resolution
URl for online processing
Página de tramitación electrónicaOpen in new window
Forms
Identification system(s)
  • Electronic DNI
  • Digital certificate
Integrado en Clave
Yes
Practica notificaciones
  • Electronic notification by means of Electronic Submission
  • Digital Services via the Single Authorised Email Address (DEHú)
Sujeto a tasas
No
Level of interactivity
Level 4: Online procedure

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Enlaces a información destacada del Ministerio de Hacienda

Access to the Central Electronic Office. Open new window Acceso al Banco de Datos Económico Financieros. Abre nueva ventana Access to the Open Government commitments Access to the Transparency Portal Open new window Access to the Public Partition in Regulation Projects